Therapy for

First Responders

At Norum Psychology Clinic, we recognise the immense sacrifices made by those who protect and serve. Whether you're a first responder, medical personnel, police officer, or military member, your psychological health is paramount. We are dedicated advocates for your wellbeing, providing quality care and support to help you navigate the unique challenges and stresses of your role.
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What are some signs

that I may need help?

Recognizing the signs that you might need help is crucial for maintaining your wellbeing. Identifying these signs early is important for effective intervention.

01

You have recurring thoughts about a traumatic incident

We do not believe every first responder has PTSD, but given the nature of the job, regular check-ins with a psychologist, as with a family doctor, can help identify and address potential traumatic symptoms early.

02

Your ability to empathize has diminished

A noticeable decline in empathy during calls may signal emotional burnout or compassion fatigue, impacting relationships and indicating a need for support.

03

You feel bitter, resentful or pessimistic

Persistent bitterness, resentment, or negativity may indicate burnout or mental health issues. Seeking treatment can help restore perspective and balance.

In Need of
Immediate Help?

If you are experiencing ongoing abuse,
your safety is the top priority.


Don't wait – seek help immediately.

If you are in danger, call 911 now.

Emergency services are available to provide the support and protection you need. Your well-being is paramount, and taking this step can save your life.

How We Can Help

We offer tailored support for first responders, ensuring you receive the care needed to manage the unique demands of your role effectively.

What to Expect

Unlike LENS sessions, EEGR neurofeedback sessions  require conscious effort and attention to stimuli by the client. Sessions last between 30-45 minutes each.

On the other hand, LENS does not require any focused attention, and the person does not need to do anything specific during the session.  This makes LENS an excellent option for all individuals, including those who are unable to attend for lengthy periods of time and/or who are unable to understand instructions.

Fees

We follow the recommended fees set forth by the Psychologists' Association of Alberta.

LENS sessions are typically 30 minutes and are a flat fee of $150
EEGR sessions are typically 30 minutes and are a flat fee of $150

Billing may also occur in 10 minute increments for services done outside the therapy hour such as phone calls, writing letters, etc., letters and will be charged based on the hourly rate of the therapist for the service rendered. Sessions are billed based on the actual time, not the estimated time.

Frequently Asked Questions

About Therapy for First Responders

What are healthy coping strategies for first responders?

First responders are trained to stay calm during crises, providing help in people’s worst moments without letting emotions interfere. However, one of the most crucial coping strategies for them is acknowledging when something affects them emotionally. It’s essential to recognize that you can remain composed during an emergency and still allow yourself to process those emotions afterward. Admitting and accepting this duality is the first step in effective coping. Additional strategies include debriefing after incidents to process emotions with peers or mental health professionals, engaging in regular physical activity to relieve stress and maintain overall health, practicing mindfulness and relaxation techniques to manage stress and prevent burnout, seeking professional counseling when needed to address trauma or other mental health concerns, and maintaining a strong support network of family, friends, and colleagues who understand the unique challenges of the job.

What are the mental disorders common among first responders?

Most research on PTSD rates focuses on data from Canada and the United States, often leading to the assumption that the rates in these two countries are similar. However, these figures are estimates because they are based on self-reported symptoms, which first responders may not always feel comfortable disclosing. According to the most recent research, it is estimated that between 6% and 32% of first responders meet the criteria for PTSD, with approximately 33% of those individuals at high risk for suicide.

How do I comfort a first responder?

To comfort a first responder, recognize signs of stress and share your personal experience to create a connection. Listen actively and validate their feelings without judgment. Respect their boundaries and give them space if needed. Offer practical help, such as assisting with daily tasks, and encourage healthy habits like exercise and proper nutrition. Show appreciation for their work and sacrifices. Consider individual needs and provide support in a way that aligns with their preferences. Don’t hesitate to step in if you’re concerned about the severity of their mental health issues, and encourage them to seek professional help if necessary.

How do first responders deal with trauma?

First responders experience trauma much like anyone else, but their unique challenges often require specially trained clinicians who understand the specific nature of their trauma. Coping strategies may include processing difficult calls by discussing them with colleagues or therapists, replaying and analyzing events to develop positive thought patterns, addressing emotions like bitterness, anger, and resentment that may arise afterward, and engaging in ongoing therapy to work through trauma and build resilience.

What are the signs of PTSD in first responders?

Constant exposure to distressing events can lead first responders to experience symptoms of PTSD, including intrusive thoughts, nightmares, and flashbacks. These symptoms can profoundly affect their personal and professional lives, impairing their ability to function effectively. It’s important to recognize these signs and prioritize mental health support to mitigate the impact of trauma on their well-being.

What is the rate of PTSD in first responders in Canada?

Most research on PTSD rates focuses on data from Canada and the United States, often leading to the assumption that the rates in these two countries are similar. However, these figures are estimates because they are based on self-reported symptoms, which first responders may not always feel comfortable disclosing. According to the most recent research, it is estimated that between 6% and 32% of first responders meet the criteria for PTSD, with approximately 33% of those individuals at high risk for suicide.

Our team of clinicians are highly skilled professionals dedicated to providing exceptional treatment